PRIVACY POLICY
DATA CONTROLLER
Identity: Deseo Virtual Reality (also referred to as “the provider”)
Tax ID (NIF): Y4912130B
Email: deseovr@gmail.com
Deseo VR, as the party responsible for this website, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR), Organic Law 3/2018 of 5 December (LOPDGDD) and other applicable legal provisions regarding the protection of personal data, as well as Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (LSSICE), hereby informs you that it has implemented the necessary technical and organizational security measures to guarantee and protect the confidentiality, integrity, and availability of the data provided.
PURPOSE OF DATA PROCESSING
Your personal data will only be used for the following purposes:
– To carry out the necessary commercial and administrative procedures with users of the website www.deseovr.com.
– To send commercial and promotional communications by email, letter, SMS, MMS, social networks, or any other electronic or physical means, in the event that the user has expressly consented to receive such communications electronically, after having been informed in accordance with the GDPR.
– To respond to queries and/or provide information requested by the user.
– To perform the services and/or products contracted or subscribed to by the user.
– To publish comments made by the user on our blog articles.
– To process job applications submitted for advertised positions on our website.
– To use your data to contact you, both electronically and otherwise, to obtain your opinion on the service provided.
– To notify you of important changes, developments in the Privacy Policy, Legal Notice, or Cookie Policy.
– To provide you with the services contracted with Deseo Virtual Reality.
– To include your profile, as a client, in our Intranet, always with your prior express authorization.
Profile and usability analyses will be carried out. Client and/or supplier data will be processed within the contractual relationship binding them to the controller, always fulfilling the administrative, fiscal, accounting, and employment obligations required by current legislation.
The user and owner of the personal data may revoke the consent given at any time by sending a written communication with the subject “Unsubscribe” to deseovr@gmail.com.
In accordance with the LSSICE, Deseo Virtual Reality does not engage in SPAM practices. Consequently, in all communications sent by the provider, the user will have the option to withdraw the express consent granted to receive our communications.
Your personal data will not be processed for any purpose other than those described unless required by law or court order.
LEGAL BASIS FOR DATA PROCESSING
The legal basis for data processing is your consent granted to carry out the aforementioned purposes, which will be requested at the time of checking the corresponding box when your data are collected.
Failure to provide the requested personal data or not accepting this Data Protection Policy makes it impossible to subscribe, register, or receive information about the provider’s products and services.
In cases where there is a prior contractual relationship between the parties, the legal basis for processing the data necessary to fulfill administrative, fiscal, accounting, and employment obligations will be the existence of such prior commercial relationship.
DATA DISCLOSURE AND TRANSFER
Deseo Virtual Reality does not disclose or communicate data to third parties unless there is a reasonable need to comply with a judicial procedure, legal obligation, or prior consent from the user.
International transfers of your personal data will not be carried out without your prior consent, without prejudice to the ability to block or cancel your account if there are indications of the commission of an offense by the user.
The information provided will only be the one currently held by the provider. The information you provide through this website will be hosted on servers contracted by Deseo Virtual Reality with the company Wix (Tax ID: EU442008451) headquartered in California.
The processing of data by this entity is regulated by a data processing agreement between the provider and said company. Under no circumstances will this data processor subcontract services involving data processing by third parties without our prior consent.
COMMUNICATIONS
Any communication sent through the various forms on the website will be incorporated into the information systems of Deseo Virtual Reality.
By accepting these terms, conditions, and policies, the user expressly consents to Deseo Virtual Reality performing the following activities and/or actions, unless otherwise indicated by the user:
• Sending commercial and/or promotional communications by any enabled means, informing users about activities, services, promotions, advertising, news, offers, and other information related to the company’s products and services.
• If the user has expressly consented to receive commercial communications electronically by subscribing to the newsletter, Deseo Virtual Reality may send communications via electronic means containing information about activities, promotions, advertising, news, offers, and additional details on products and services of Deseo Virtual Reality similar to those initially contracted or of interest to the user.
• Retention of data for the periods provided in applicable legislation.
USERS’ RIGHTS
As a data subject, you may exercise the following rights by sending an email to deseovr@gmail.com, indicating in the subject: “DATA PROTECTION, EXERCISE OF RIGHTS”.
Rights:
• Right of access – allows you to know and obtain information about your personal data subject to processing.
• Right of rectification – allows you to correct errors and modify inaccurate or incomplete data.
• Right of erasure – allows you to delete inadequate or excessive data.
• Right of objection – allows you to object to or stop the processing of your personal data.
• Right to restriction of processing – involves marking retained personal data to limit its future processing.
• Right to data portability – allows you to obtain your processed data so that you can transmit it to another controller.
• Right not to be subject to automated decision-making (including profiling) – ensures you are not subject to decisions based solely on automated processing that produce legal effects or significantly affect you.
You may withdraw your consent for data processing at any time. The withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
You also have the right to lodge a complaint with the Supervisory Authority if you believe your data protection rights have been violated (agpd.es).
DATA RETENTION
Your data will be retained for as long as a commercial relationship exists with us or until you exercise your right to erasure, objection, or restriction of processing.
However, certain identifying and traffic data may be retained for up to two years in case it is required by judges and courts or for internal actions arising from misuse of the website.
Your data will not be subject to automated decision-making that produces effects on you.
OFFICIAL COMMUNICATION CHANNELS
Users are informed that the official means of communication with clients and third parties are the corporate phone, company mobile phones, and corporate email.
If you send personal information through any other communication channel, Deseo Virtual Reality will not be responsible for the security measures applied to that medium.
ADDITIONAL INFORMATION / DATA COLLECTED
The data collected by the controller are as follows:
– Those provided by users when contracting services offered on the website.
– Those requested in various website forms.
– Data collected through “cookies” to improve the browsing experience, as explained in the [Cookie Policy].
Refusal to provide mandatory data on any form may prevent the specific request from being fulfilled.
You declare that the information and data provided are accurate, current, and truthful. Please inform us immediately of any changes so that the information remains up to date and error-free.
When contracting services through our website www.deseovr.com, you may be asked to provide personal data.
We also inform you that photographs displayed on the website are owned by Deseo Virtual Reality or used with authorization from their rightful owners.
SOCIAL MEDIA
Deseo Virtual Reality may maintain a presence on social networks. The processing of data belonging to followers of the official pages of Deseo Virtual Reality (or those engaging with it through social media) will be governed by this section and the terms of use, privacy policies, and access rules of each respective social network previously accepted by the user.
Deseo Virtual Reality will process data to properly manage its social media presence, inform users of activities, products, or services, and for any other purposes permitted by social network regulations.
It is prohibited to post content on our social profiles that:
– Is allegedly unlawful under national, EU, or international law, or engages in illegal activities or acts in bad faith.
– Violates fundamental rights, offends others, or generates negative opinions.
– Contravenes principles of legality, honesty, responsibility, human dignity, child protection, public order, privacy, consumer protection, or intellectual/industrial property rights.
Deseo Virtual Reality reserves the right to remove any inappropriate comments or content from its website or social profiles without prior notice.
Messages sent via social networks will be incorporated into a file owned by Deseo Virtual Reality, which may send the requested information or other material of interest.
If you provide personal information via social networks, Deseo Virtual Reality is not responsible for the security measures of those platforms. Users should consult the specific conditions of each network.
SECURITY MEASURES
The data you provide will be treated confidentially. The provider has adopted all necessary technical and organizational measures and all required protection levels to ensure the security of data processing and prevent alteration, loss, theft, or unauthorized access, in accordance with the state of technology and the nature of the stored data.
It is also ensured that the processing and recording in files, programs, systems, or equipment, premises, and centers comply with integrity and security requirements established by current regulations.
LANGUAGE
The applicable language of this Privacy Policy is English. Therefore, in case of contradiction among versions in other languages, the English version shall prevail.
NEWSLETTER SUBSCRIPTION
If the user subscribes to our newsletter, we inform you that the data provided will be processed to manage your subscription and send commercial communications. Data will be retained as long as there is mutual interest in maintaining the purpose of processing and will be deleted once no longer necessary, ensuring pseudonymization or total destruction. Data will not be disclosed to third parties except as required by law.
PUBLICATION OF TESTIMONIALS
If a user wishes to publish an opinion on the website, the data provided will be processed to display their experience or opinion about our products and/or services on the website to assist other users. Data will be retained while there is mutual interest and will later be securely deleted or anonymized.
Only the user’s name will appear as personal data in published testimonials.
CHANGES TO THIS PRIVACY POLICY
Deseo Virtual Reality reserves the right to modify this policy to adapt it to legislative or jurisprudential changes.
GOVERNING LAW
For all purposes, the relationship between Deseo Virtual Reality and users of its online services shall be governed by Spanish law, and both parties expressly submit to the jurisdiction of the Courts and Tribunals of Santa Cruz de Tenerife for the resolution of all disputes arising or related to its use.